Overview
This module covers the fundamentals of effective communication, focusing on understanding communication models,
verbal and non-verbal communication techniques, barriers to communication, and active listening skills.
Learners will engage in readings, discussion forums, and practical exercises to apply these concepts in real-world scenarios.
Expected Learning Outcomes
By the end of this section, participants should be able to:
- Describe key communication models and their role in effective communication.
- Identify barriers to communication and ways to overcome them.
- Apply verbal and non-verbal techniques to improve communication.
- Demonstrate active listening in personal and professional settings.
